Frequently Asked Questions
Search or explore a category below.
General
How do I contact support?▾
Head to our support tab, use our chat bot, or email ap@allpressurepa.com. You can also DM on any of our socials for daily responses and updates.
What are your business hours?▾
Mon–Fri, 9 am–6 pm Eastern. After-hours tickets get next-business-day response.
Do you offer onboarding?▾
Yes—live sessions and custom video walkthroughs are available on request. All marketing, custom merchandise, and custom business ventures must go through a consultation to ensure we price and provide each job properly.
How secure is my data?▾
We keep your data safe with HTTPS encryption and secure cloud storage powered by Shopify and Google Cloud. All payments go through PCI-compliant providers (Stripe, Shopify Payments, Tebex), so we never store your full card details. We also use multi‐factor authentication and regular security reviews to protect your information. Learn more on our Privacy & Security page.
Software Programs
Do your programs work on both Windows and Mac?▾
All of our desktop applications are built and fully supported on Windows 10 and 11. We’re actively developing native installers for macOS and Linux—look for those in an upcoming release cycle. In the meantime, many of our web-based tools already run in any modern browser on macOS and Linux. Mobile apps for iOS and Android are also on our roadmap, so you’ll soon be able to access key features on your phone or tablet. Windows remains our primary platform until these versions go live.
Can I install on multiple devices?▾
Yes—our Personal License lets you activate the software on two machines simultaneously (for example, a desktop and a laptop). For bulk licensing, custom device-management integrations, or educational/nonprofit pricing, please reach out to our sales team at
Is offline mode supported?▾
Yes. Core features will run offline on your "Home PC". Each License or Seat is enabled one "Home PC". Internet is only needed for installation, updates, or cloud sync.
How often are updates released?▾
Security, performance, and functionality patches will be released as much as our team can provide. There is no set schedule currently and we will provide updates and release dates as much in advance as we can to ensure our clients and users are completely up to date.
How do I report bugs or request features?▾
Submit a ticket with “Bug Report” or “Feature Request” in the subject for fastest routing. These will be reviewed by our team and responded to as soon as we can.
Consulting Services
What industries do you support?▾
Startups, agencies, e-commerce brands, and gaming communities—anyone needing custom tools or strategy.
What deliverables come after a session?▾
You receive a session recording, slide deck of insights, a prioritized roadmap, and email follow-up.
Can I retain you for ongoing support?▾
Yes—our retainers include unlimited email support and discounted virtual workshop rates.
How is pricing structured?▾
Fixed-fee scopes for set deliverables, plus hourly rates for ad-hoc work; proposal follows discovery.
What turnaround times should I expect?▾
Standard: 5 business days; accelerated: 48-hour delivery available.
Marketing
Which marketing channels can you manage?▾
We handle end-to-end campaigns across digital channels including Google Ads, Facebook & Instagram, LinkedIn, TikTok, and email marketing—selecting those that best reach your ideal audience.
How do you tailor a marketing strategy to my business?▾
We begin with an in-depth discovery call, audience research, and competitive analysis to craft a multi-channel plan—complete with messaging, creative concepts, and a phased rollout timeline.
What budgets do you recommend and how is pricing structured?▾
We offer flexible packages starting at $149/month, with tailored ad-spend recommendations based on your goals. Pricing can be a flat fee, retainer, or performance-based—details outlined in your proposal.
How soon can I expect to see measurable results?▾
You’ll see initial performance insights within the first 30 days. Our phased approach balances quick-win optimizations with long-term brand-building tactics for sustained growth.
How do you report campaign performance and ROI?▾
We deliver weekly and monthly deep-dive reports showing key metrics (CTR, CPA, CPL, ROI) alongside actionable recommendations to refine your strategy in real time.
Orders & Billing
How can I access past receipts?▾
Auto-emailed on purchase; view or download under “Order History” in your dashboard.
What payment methods are accepted?▾
All major credit/debit cards, PayPal, and ACH transfers for enterprise subscriptions.
What is your refund policy?▾
Subscriptions prorated on cancellation. One-time packages prorated on completion project completion percentage. No refunds on application purchases.
Can I change plans mid-cycle?▾
For recurring memberships, please contact ap@allpressurepa.com to adjust your marketing tier; changes will take effect at the start of your next billing period. Any one-time application purchases you make will be applied to your account immediately and reflected in your dashboard.
How can I cancel my subscription?▾
You can cancel your recurring subscription at any time from your account dashboard under “Billing Settings.” Cancellations become effective at the end of your current billing cycle, and you’ll retain access until that date. If you need assistance or an immediate cancellation, reach out to ap@allpressurepa.com.