Frequently Asked Questions
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General
How do I contact support? ▾
Head to our Support page, use the site chatbot, or email ap@allpressurepa.com. You can also DM us on our socials for day-to-day updates and responses.
What are your business hours? ▾
Monday–Friday, 9:00 AM–6:00 PM Eastern. After-hours tickets receive a response on the next business day.
Do you offer onboarding? ▾
Yes. Live onboarding sessions and custom video walkthroughs are available upon request. All marketing, custom merchandise, and custom business ventures begin with a consultation so we can scope and price each project properly.
How secure is my data? ▾
We keep your data safe with HTTPS encryption and secure cloud infrastructure powered by Shopify and Google Cloud. Payments are processed by PCI-compliant providers (Stripe, Shopify Payments, Tebex), so we never store your full card details. We also use multi-factor authentication and routine security checks. Learn more on our Privacy & Security page.
Software Programs
Do your programs work on both Windows and Mac? ▾
Our desktop apps are currently built and fully supported on Windows 10 and 11. We’re actively exploring native installers for macOS and Linux. Some web-based tools already run in any modern browser on those platforms, and mobile apps for iOS and Android are on our roadmap. For now, Windows is our primary environment.
Can I install on multiple devices? ▾
Yes. Our personal licenses typically allow activation on two devices at once (for example, a desktop and a laptop). For bulk licensing, device-managed deployments, or educational/non-profit pricing, email ap@allpressurepa.com.
Is offline mode supported? ▾
Yes. Core features are designed to run offline on your primary PC. Internet is required for installation, license checks, updates, and any cloud-sync features, but day-to-day work in many tools can be done offline.
How often are updates released? ▾
Updates are shipped regularly as new features, fixes, and security improvements are ready. There isn’t a fixed public schedule yet, but major changes and new releases are announced ahead of time through our site and email list.
How do I report bugs or request features? ▾
Submit a ticket from our Support page and include “Bug Report” or “Feature Request” in the subject line for fastest routing. Attach screenshots, logs, or steps to reproduce whenever possible—this helps us ship fixes and improvements faster.
Marketing
Which marketing channels can you manage? ▾
We manage full-funnel campaigns across channels like Google Ads, Facebook & Instagram, LinkedIn, TikTok, and email marketing—choosing the mix that best fits your audience and goals.
How do you tailor a marketing strategy to my business? ▾
We start with a discovery call, audience and offer review, and a quick competitive scan. From there we build a phased plan covering channels, messaging, creative concepts, and launch priorities based on your timeline and budget.
What budgets do you recommend and how is pricing structured? ▾
Our ongoing plans start around $149/month, with recommended ad spend based on your goals and industry. Pricing can be flat-fee, monthly retainer, or performance-aligned depending on scope. Exact numbers are laid out in your proposal.
How soon can I expect to see measurable results? ▾
You’ll usually see early performance signals within the first 30 days. We combine quick-win optimizations (CTR, CPC, CPL) with longer-term brand-building so results are both visible and sustainable.
How do you report campaign performance and ROI? ▾
We provide clear dashboards and regular reports tracking metrics like impressions, CTR, cost per lead, cost per acquisition, and overall ROI—paired with straightforward, plain-language recommendations on what to adjust next.
Orders & Billing
How can I access past receipts? ▾
Receipts are emailed automatically after purchase. You can also view and download them from your account dashboard under “Order History” once you’re logged in.
What payment methods are accepted? ▾
We accept all major credit and debit cards, plus additional options like PayPal or ACH for certain subscriptions and enterprise engagements (where available).
What is your refund policy? ▾
Subscriptions are typically prorated on cancellation in line with your terms. One-time service packages may be partially refundable based on the percentage of work completed. Due to their nature, software licenses and digital downloads are generally non-refundable once delivered and activated.
Can I change plans mid-cycle? ▾
For recurring marketing or support plans, email ap@allpressurepa.com to adjust your tier. Plan changes usually take effect at the start of your next billing period. One-time app purchases and licenses apply to your account immediately.
How can I cancel my subscription? ▾
You can cancel at any time from your account dashboard under “Billing Settings.” Your access continues until the end of the current billing cycle. If you need help or an immediate cancellation, contact ap@allpressurepa.com.
Still need help?
Submit a ticket or reach out directly—we’re here to keep you moving forward.
Contact Support